Last updated: January 01, 2024

1. Applicability

This Privacy Policy applies to all users of Rental Buddy’s services, including tenants, potential tenants, and visitors of our website or mobile application. It governs the collection, use, and sharing of personal information obtained through Rental Buddy when you engage with our services.

2. Who We Are

Rental Buddy is a committed provider of long-term rental housing solutions, offering property listings, tenant screening, lease management, and maintenance services to ensure secure and comfortable living environments for our clients.

3. What Personal Information Do We Collect and How Do We Collect It?

To effectively provide our services and ensure the security of our properties, we collect the following types of personal information:

Identification Data: This includes your name, date of birth, social security number, driver’s license, passport details, or other government-issued ID necessary for tenant verification and background checks.
Contact Information: Your address, email address, and phone number for communication purposes.
Financial Information: Bank account details, credit score, employment information, and income verification for assessing rental eligibility.
Rental History: Previous rental agreements, references from past landlords, and rental behavior.

This information is collected through our application forms, directly from you, or through third-party background check services with your consent.

4. How Do We Use Your Personal Information?

Rental Buddy uses your personal information for the following purposes:

Tenant Screening: To evaluate your eligibility for renting our properties.
Lease Management: To create and manage your rental agreement.
Maintenance Coordination: To address and manage repair or maintenance issues.
Communication: To provide you with updates, notices, and other relevant information about your rental.

5. On What Legal Bases Do We Collect Your Personal Information?

We collect your personal information based on:

Contractual Necessity: Information needed to enter into or fulfill our rental agreement with you.
Legal Compliance: Information required by law for identification and background checks.
Legitimate Interests: Information necessary to protect the safety and security of our properties and residents.

6. Children

Rental Buddy’s services are not directed towards children under the age of 18, and we do not knowingly collect personal information from children.

Your information may be shared with:

Service Providers: Companies that perform background checks, payment processing, and maintenance services on our behalf.
Legal Authorities: When required by law or in response to legal processes.

8. Data Transfer

Your information may be stored or processed in countries different from where you reside, subject to strict data protection laws.

9. What Rights Do You Have to Access and Control the Use of Your Information?

You have the right to access, correct, delete, or restrict the use of your personal information. You may also object to certain uses of your information.

10. How Can You Exercise These Rights?

To exercise your rights, please contact Rental Buddy’s data protection officer at contact@rentalbuddy.ai. We may request specific information from you to confirm your identity.

11. What Happens When You Request Your Account to Be Deleted?

Upon your request, we will delete your personal information from our records, subject to any legal or regulatory requirements to retain certain data.

12. How Long Do We Keep Your Personal Information and How Do We Protect It?

Rental Buddy retains your personal information for as long as necessary to fulfill the purposes outlined in this policy and ensures it is securely protected against unauthorized access or disclosure.

13. What Are Cookies?

Cookies are small data files used to enhance your experience on our website. Rental Buddy uses them for site functionality and user preferences.

14. How Can You Manage Which Cookies Are Placed on Your Device?

You can manage cookie preferences through your browser settings.

15. Contact Us

For any questions or concerns regarding this policy or your personal information, contact Rental Buddy at contact@rentalbuddy.ai.

16. Changes to This Privacy Policy

Rental Buddy may update this policy from time to time. Changes will be posted on our website with an updated revision date.

Privacy Policy